Randi Jacks
Founder’s Mother

A Family Built on Resilience, Love, and Hope Our family’s journey hasn’t always been easy. There were times when we were split apart—when we lost our homes, cars, and nearly everything we had. But through it all, we never lost each other. Even when life tested us, we held on to hope and stayed united, knowing that better days would come. We came back together as a family, stronger than ever before. Even though we now have our own families, we continue to work together toward our shared goals, always focused on love, hard work, and dedication. At the core of our family is our dad—our rock and the backbone of everything we’ve built. His strength, leadership, and tireless work ethic created the foundation for our business. He’s the one who set the example of how to stay dedicated and never give up, no matter what. But it was our mom who kept the light shining through the darkest times.


She was the hope of our family—the one who always stayed positive and believed that we could overcome any situation. Her unwavering belief in us and in the possibility of a better future is what kept us going. She’s the heart of the business, managing customer service with warmth and care, and always keeping the family united with her optimism. Our mom is quick to share how grateful she is for the life they’ve built together, often speaking with pride about our family and her grandkids. Our family has been truly blessed, and we believe that our strength comes from the love we have for one another. Through it all, we’ve stayed present, stayed connected, and stayed hopeful, knowing that love and family are the greatest blessings of all.

Let’s Repair It Right

Reach out to the family behind Shutter And Blind Repair Doctor in Phoenix. We’re ready to bring your windows back to life with care, precision, and our promise—if we can’t fix it, it’s really broken. Send us a message and we’ll get back to you as quickly as possible.